REEAREEASoftware & Integration · Switzerland
deen
Book an intro call (opens in a new tab)

Solution

Customer apps connected to your existing systems

An app is the most direct channel to your customers. For it to do more than the website, it needs access to customer accounts, orders, content and payments. We develop apps for iOS and Android as well as progressive web apps, and take over existing apps when the previous provider is no longer available.

Request an App Takeover CheckView relevant cases
Illustration with sample data: reservation in the customer app, connected to ERP and CRM

Starting point

A connected app offers your customers real added value

Many apps were built as standalone projects and then only patchily maintained. Without integration with the back end and CRM, the app shows less than the website, and customers switch back to the browser.

With every new version of iOS and Android, the maintenance effort increases. Without clear responsibility for operation, the app loses ratings and users.

Hands holding a smartphone with a customer app at a tram stopAI

Typical signs

  1. The app was built by a service provider who is no longer available.
  2. New iOS and Android versions regularly cause errors.
  3. Website, app and portal access different versions of the data.
  4. Login, payments or notifications do not work reliably.

Scope of services

From the app to the back end, everything comes from a single source

  • Native apps for iOS and Android

    For functions that make full use of the device: camera, location, notifications.

  • Flutter and progressive web apps

    One codebase for several platforms, or an app that bypasses the App Store.

  • Mobile design and UX

    User guidance that works on a small screen, tested on real devices.

  • Integration with backend, CRM and payment

    Via REST APIs, with the same data as the portal and shop.

  • Multichannel platforms

    Web, mobile and smart TV from a shared back end.

  • App takeover and maintenance

    Code audit, store updates, adaptation to new operating system versions and further development.

Operation

After go-live, we keep running your solution

Maintenance, security updates and further development after go-live, hosting in Switzerland (Infomaniak) or in the EU, developed in our development centre, certified to ISO 9001, 14001, 27001 and 45001. We build nothing that we would not also run ourselves.

  • ISO27001ISO 27001: Information security
  • ISO9001ISO 9001: Quality management
  • ISO14001ISO 14001: Environmental management
  • ISO45001ISO 45001: Occupational health and safety

Systems

Systems we integrate

We work with what you already run and only recommend a switch if it pays off.

All systems at a glance
Development
  • Flutter
  • React
  • Java
  • .NET
  • PWA
  • REST API
  • PHP
  • Next.js
  • Android
  • iOS
  • Symfony
  • Smart TV
Commerce
  • Payment providers
  • Magento
Enterprise Systems
  • SAP
  • Microsoft Dynamics
  • MS SQL
  • Salesforce
CMS
  • Adobe Experience Manager
Cloud
  • Infomaniak
  • Azure
  • Kubernetes
  • AWS
  • Google Cloud

and many more

Approach

From the first conversation to operation in four steps

  1. Analysis

    We clarify target groups, functions and the systems from which the app draws its data.

  2. Architecture

    We decide between native, Flutter and PWA and define the interfaces.

  3. Implementation

    Design, development and testing on real devices through to publication in the stores.

  4. Operation

    Updates for new operating system versions, monitoring and further development.

Projects

Swiss projects with customer apps

Named references from Switzerland. Further REEA Group projects from international markets follow below.

Coffee roaster checking orders from the online shop on a tablet, with sacks of green coffee in the backgroundAI
  • Customer apps
  • Retail & e-commerce

A. Kuster Sirocco AG: online shop and apps for a coffee roastery from St. Gallen

Magento · iOS · Android · since 2010

  1. Problem

    The coffee roastery A. Kuster Sirocco AG from St. Gallen also sells its coffee online and via an app.

  2. Solution

    A Magento online shop and apps for iOS and Android, supported by REEA since 2010 and continuously extended with new functions.

  3. Integration
    • Magento
    • iOS
    • Android
    • Maintenance
  4. Result

    The client’s review on Clutch says: “Our uptime is near 100%” and “Our mobile app has more than 500 sales per year, and our webshop grows 10% yearly.”

Read case
Smartphone showing a city app with an old town walking tour on a map, example displayAI
  • Customer portals & self-service
  • Energy & utilities
  • REEA Group project

Customer portal and cloud migration for an energy supplier

2channels on one platform: self-service portal and app, connected to SAP and Dynamics

  1. Problem

    The customer portal was based on a legacy PHP application that could hardly be extended any more. Self-service for web and app was required.

  2. Solution

    Java microservices on Azure with Kubernetes replace the legacy application and connect SAP and Microsoft Dynamics. Content comes from Adobe Experience Manager.

  3. Integration
    • Java microservices
    • Azure
    • Kubernetes
    • Adobe Experience Manager
    • SAP
    • Microsoft Dynamics
  4. Result

    Customers handle onboarding, invoices and payment themselves, on the web and in the app.

Read case

More references

References

What clients say about working with REEA

Clients from Switzerland and international projects of the REEA Group. The testimonials are verified client reviews on Clutch.

View all reviews

  • Müller + Krempel AG, BülachDigital Sales Specialist

    What we found most impressive about the company is their pragmatic, friendly, and solution-oriented approach.

  • A. Kuster Sirocco AGWebshop Manager

    They always satisfy our requests and can resize the team according to our needs in almost no time.

  • ALBIRO AGIT Coordinator

    The quality of the work delivered was impressive.

  • Web agency in BaselExecutive

    It’s a great pleasure to work with the entire team.

Starter offer

Your starting point is the App Takeover Check

We review the code, architecture, dependencies and store access of your existing app and deliver a maintenance plan with clear priorities.

Request an appointment

In demand in these industries

FAQ

Frequently asked questions

Native apps get the most out of the device, Flutter saves effort across two platforms, and a progressive web app works without an app store. We recommend the route based on scope of functions, target group and budget, and explain our reasoning.

Yes. We start with a code audit, review the architecture, dependencies and store access, and draw up a maintenance plan. We then take over updates and further development.

Via REST APIs to your back end, CRM or ERP. Where an interface is missing, we develop it, often together with the portal or shop, so that all channels use the same data.

We take care of this as part of a maintenance contract. This includes adaptations to new operating system versions, security updates and maintaining the store listings.

Yes. The REEA Group has developed a streaming platform for web, mobile and smart TV that runs in three world regions with several payment providers.

Your system, our connection

A plan for your integration in 60 minutes

In the free Integration Check we map your system landscape, show the three most important starting points and prepare a cost estimate.

Book an Integration CheckBook an intro call (opens in a new tab)View projects